Jim Thibeau is responsible for global services including installation support and training, consulting, hosting operations, and support. Thibeau brings to Wimba over 20 years of services and consulting experience with software and system integration companies. Most recently, he served as Senior Vice President, Professional Services.
Before joining Wimba, Thibeau was vice president, North America Higher Education Services for Blackboard, where he drove over $12 million in annual revenue and improved consulting capabilities. Prior to Blackboard, Thibeau was vice president, Global Professional Services of WebCT. Under his leadership, the company expanded service offerings and grew revenue an average of 50% annually over four years. Before WebCT, Thibeau was regional vice president for Baydon Solutions, where he delivered knowledge management solutions to clients such as Charles Schwab and United Airlines.
Previously, Thibeau held a number of senior professional services roles at Platinum Technology (now CA) and WexTech Systems. He also held positions of increasing responsibility at Information Mapping, most recently as director, Product Development.
Thibeau received his master’s of history from Boston University, and his bachelor’s of history from University of New Hampshire. He also serves on the Board of Directors of Florence Crittenton League, a 100 year-old non-profit adoption agency.