Quick. Affordable. Reliable.
We understand that applications are so critical for the efficient execution of your collaborative learning plan; you need to be sure that you are getting the full value of your Wimba products, and that they are running at optimum levels at all times.
Wimba ASP Hosting Features
• 99.7% application availability
• Five-day, or less, application setup
• Multiple redundancies to ensure reliability
• 24x7x365 performance and fault monitoring
• 24x7x365 Customer Support
• Three geographically-disparate datacenters
• Scalable storage options
• Bandwidth on demand
• Daily data backups
• Secure facility
• Fully redundant and conditioned power sources
• Rapid escalation path to principal software engineers
• Highly skilled, dedicated technical staff Wimba offers ASP Hosting with 24x7, highly-available, anytime, anywhere access – meaning your applications are always available and running at peak performance when you need them.
Wimba service offerings:
Up in Five Days or Less: Your IT Team has been there before: an installation CD-ROM arrives, or you download an installation file from a support site. The installation procedure requires dedicated resources, specialty skills, and time. Wimba ASP Services can get your institution up and running in five days or less, leaving your IT Staff available to concentrate on other key projects. You can then schedule training for your teachers on Day 6.
Easy Upgrades and Updates: The Wimba ASP Services Team consists of experts who install and maintain Wimba Collaboration Suite solutions for deployments large and small. This team manages all aspects of operation, including updates, upgrades, and patches. In addition, Wimba ASP Services operates in close communication with the Wimba Development Team to ensure rapid resolution for even the most complex issues that may arise.
Ensure Availability: Availability of the Wimba Collaboration Suite is crucial to program completion and student retention. Any downtime can be too much, especially when students are engaging in collaborative activities and discussions. Wimba ASP Services is designed for multiple redundancies at all possible points of failure to ensure application availability.
Global Reach, Local Service: Wimba is an international company but believes in delivering local service. Wimba has datacenters in the United States, Canada, and Europe and connects to the UK-wide JANET, allowing your institution to minimize transmission delays and ensure the highest levels of connectivity and reliability. With Wimba ASP Services, you can leave the hosting to the experts, but keep your data close to you.
Secure Your Data: Wimba’s datacenter facilities offer secure access to applications. Physical security measures include: building security with access lists, proximity cards, fingerprint scanners, and a separate proximity card and PIN for accessing locked cabinets. The system is regularly monitored for unauthorized activity to ensure privacy and security.
Affordable Pricing: Wimba designs its products and services exclusively for educational institutions; Wimba ASP Services’ affordable pricing is a reflection of our commitment to your success. We offer institutions the advantages of an end-to-end solution to ensure the focus remains on teaching, not technology. For more information, please email our Professional Services Team at service@wimba.com.